Customized Shuttle Bus Service
Safety and Training
The health and safety of our employees, customers and partners are our first priority.
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As the coronavirus (COVID-19) continues to impact the global community, we want to outline the steps we have taken to ensure the ongoing safety of our service and customers.
Based on guidance from the World Health Organization and Toronto Public Health, we have created our COVID-19 Safe Travel Protocols.
Onboard Safety
Our onboard safety protocols include the following steps to ensure a safe passenger experience:
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Face masks or wraps are mandatory when riding the bus.
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Provide adequate spacing when lining up for, boarding and departing the bus.
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When boarding the bus please fill the rear seats first.
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When departing the bus please leave the front seats first.
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Please follow the posted seating plan.
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No consumption of food or drink when riding the bus.
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Leave all windows open for sufficient fresh air circulation.
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Please follow any company specific site plans.
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If you feel ill or have a temperature, runny nose, or persistent cough please do not board the bus.
Daily Shuttle Bus Sanitizing
To prevent the spread of infection, our daily cleaning procedures include a thorough cleaning of the bus' interior surfaces.
We sanitize our vehicles using hospital grade sanitizing wipes to ensure that we are providing the healthiest, safest environment possible. All surfaces are wiped down, with particular attention being paid to common surfaces such as grab bars, door handles, arm rests and seat backs.
On a weekly basis, a more extensive cleaning will be conducted, including the sanitizing of the entire bus with an isopropyl-based spray.
Non-Medical Masks
Mulmer Services Ltd. will provide our drivers with Non-Medical Masks in an effort to add another layer of protection for our staff and passengers. We are mandating the use of masks at this time when there are passengers on board the shuttle bus, and ensuring proper use and removal of masks during and after service.
Proper Use of a Non-Medical Mask
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Ensure the face covering is clean & dry
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Wash your hands with soap and warm water for at least 20 seconds before touching the mask. If you are unable to wash your hands, use hand sanitizer with a minimum of 60% alcohol .
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Ensure your hair is away from your face.
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Place the mask over your nose and mouth and secure to your head with its elastic ties. The mask should fit snugly to the cheeks with no gaps. Adjust as necessary to ensure your nose and mouth are fully covered.
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Wash your hands with soap and warm water for at least 20 seconds. If you are unable to wash your hands, use hand sanitizer with a minimum of 60% alcohol .
It is very important to not touch your face or mask while wearing the mask. Should you touch either please wash or sanitize your mask.
How to remove a Non Medical Mask:
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Wash your hands with soap and warm water for at least 20 seconds before touching the mask. If you are unable to wash your hands, use hand sanitizer with a minimum of 60% alcohol.
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Remove the mask by removing the loops from your ears.
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Avoid touching the front of the mask.
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Fold the mask and store it temporarily in a plastic zip seal bag.
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Wash your hands with soap and warm water for at least 20 seconds before touching the mask. If you are unable to wash your hands, use hand sanitizer with a minimum of 60% alcohol .
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The mask can be used again as long as it has remained dry.
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To dispose of the mask, please seal it in a plastic bag before putting in the garbage.
The health and safety of our employees, customers and partners are our number one priority. We are committed to maintaining the safest possible business operations and ensuring you continue to receive the highest quality service.
We thank you for your continued trust in Mulmer Services Ltd.
For more information on COVID-19, visit Toronto Public Health and the World Health Organization.